Payments and Cancellation Policy
Effective Date: 27-09-2024
At The Careers Pathway, we strive to offer high-quality educational content and services. This Payments and Cancellation Policy explains the terms related to payments, cancellations, and refunds for courses, services, and other offerings available on our website. Please read this policy carefully before making any payments.
1. Payment Terms
1.1 Accepted Payment Methods
– We accept online payments through a variety of secure payment methods, including credit/debit cards, net banking, and other third-party payment gateways.
– All payments must be made in full before accessing paid courses, services, or resources.
– You will receive a confirmation email after a successful payment.
1.2 Currency
– All transactions on The Careers Pathway are processed in [INR/USD/Your Preferred Currency].
– Any applicable taxes, such as GST or VAT, will be added to the payment total based on your billing address and applicable laws.
1.3 Pricing
– The prices of courses and services are subject to change at any time without prior notice. However, once you have paid, your price will not be affected by future price changes for that particular course or service.
2. Cancellations and Refunds
2.1 Course Cancellation by The Careers Pathway
– The Careers Pathway reserves the right to cancel any course or service due to unforeseen circumstances, such as insufficient enrollment or technical issues.
– In the event of a cancellation by us, you will receive a full refund for the amount paid or have the option to transfer the payment to another course or service.
2.2 User-Initiated Cancellations
– You may cancel your enrollment for any course or service at any time before accessing the content. However, once the content has been accessed or started, cancellations and refunds will be subject to the terms outlined in Refund Policy (Section 3).
– Cancellations must be requested via email to [Insert Support Email] with your order details.
3. Refund Policy
3.1 Refund Eligibility
– Refunds for Online Courses: If you are not satisfied with a course and have not accessed more than 20% of the course content, you may request a refund within 7 days of your purchase. Refund requests made after 7 days or after you have accessed more than 20% of the course will not be eligible.
– Refunds for Services: Refunds for career counseling, mentorship, or other personalized services will be handled on a case-by-case basis. You must request a refund within 3 days of the scheduled service for consideration.
– Digital Products: Once digital products or downloadable materials are accessed or downloaded, they are non-refundable.
3.2 Non-Refundable Fees
– Payment processing fees, taxes, or any third-party charges are non-refundable and will be deducted from the refund amount.
– Refunds will not be given for any free or promotional offers.
3.3 Refund Processing
– If your refund request is approved, the amount will be credited back to your original payment method within 7-10 business days.
– The Careers Pathway is not responsible for delays caused by payment processors or banking institutions.
4. Subscription-Based Services
4.1 Subscription Payments
– For subscription-based services (if applicable), payments will be automatically deducted based on the selected billing cycle (e.g., monthly, yearly).
– You may cancel your subscription at any time, but cancellations will apply to the next billing cycle. No partial refunds will be provided for the remaining period of a subscription that is already paid for.
4.2 Subscription Refunds
– Subscriptions are non-refundable once the payment has been processed. You can cancel at any time to avoid future charges.
Late Payments and Default
– If your payment fails or is declined, your access to the paid content or services may be suspended until payment is successfully completed.
– In the case of repeated failed payments, we reserve the right to terminate your account and access to our services.
Contact Us
If you have any questions or need assistance regarding payments, cancellations, or refunds, please contact us at:
– Email: info@thecareerspath.com
– Phone: +919805291450
– Address: D D Tower Building, Opp. Jubbal House, Above Homeopathic Clinic, Sanjauli, Shimla – 171006 (H.P.)